At vipph, we believe that gaming should always be fun, safe, and within your means. This page outlines the tools, guidelines, and support resources available to every Filipino player on our platform so you can enjoy the experience responsibly.
vipph is committed to providing a safe and enjoyable gaming environment for all Filipino players. We take responsible gaming seriously and provide practical tools to help you stay in control at all times.
Set daily, weekly, or monthly deposit limits directly from your account settings. Once a limit is in place, it takes effect immediately and cannot be increased for 24 hours, giving you a reliable safety net. This tool helps you manage your gaming budget in Philippine pesos without relying on willpower alone. If you ever feel your spending is getting out of hand, adjusting your deposit limit is the fastest first step you can take.
You can set a maximum session duration so the platform will remind you — or automatically log you out — when your chosen time limit is reached. Keeping track of how long you play is one of the most effective habits for responsible gaming. Time can pass quickly when you are engaged in sports betting or slot games, so having an automatic check-in keeps things balanced. We recommend all players, especially new ones, to activate this feature from day one.
If you feel you need a short pause from gaming, you can activate a cooling-off period of 24 hours, 7 days, or 30 days. During this time your account will be temporarily suspended and you will not be able to log in or place any bets. This is not a permanent closure — it is simply a structured break designed to give you space and perspective. Many players find that a short break helps them return to gaming with a clearer, healthier mindset.
For players who feel they need a longer break, self-exclusion allows you to close your account for a minimum of six months or permanently. Once self-exclusion is activated, it cannot be reversed during the chosen period — this is intentional, to provide a firm and reliable boundary. We will also do our best to ensure you do not receive any promotional communications during your exclusion period. If you are considering self-exclusion, please contact our support team at [email protected] and we will guide you through the process with care and without judgement.
Your account dashboard gives you full visibility into your gaming activity, including a detailed transaction history, win and loss records, and session logs. Reviewing your activity regularly is a healthy habit that helps you stay aware of your patterns and make informed decisions. Transparency about your own behaviour is one of the most powerful tools for responsible gaming. We encourage every player to check their history at least once a week as part of a mindful approach to entertainment.
vipph strictly enforces a minimum age of 21 years in compliance with Philippine gaming regulations. All new accounts are subject to identity and age verification before full access is granted. We take this responsibility seriously because protecting young people from gambling harm is a non-negotiable priority. If you suspect that a minor has accessed our platform, please report it immediately to [email protected] so we can investigate and act without delay.
Problem gambling can affect anyone, regardless of experience or income level. Knowing the early signs is the first step toward getting help before things escalate.
If you or someone you know is struggling with problem gambling in the Philippines, please reach out for support. You are not alone, and help is available.
PAGCOR Responsible Gaming Hotline: Available through official PAGCOR channels.
You can also contact our support team directly at [email protected] and we will connect you with the appropriate resources without delay.
Gaming is best enjoyed when it stays fun and within your control. Use our built-in tools, check your activity regularly, and reach out any time you need support. Our team is here for every Filipino player, 24/7.