vipph Terms and Conditions – Rules Every Player in the Philippines Should Know

Acceptance of Terms

By accessing or using any part of the vipph platform — including browsing the website, registering an account, making a deposit, or placing a bet — you confirm that you have read, understood, and agreed to these Terms and Conditions in full. If you do not agree with any part of these terms, you must not use the platform. vipph reserves the right to update these terms at any time, and continued use of the platform after any update constitutes acceptance of the revised terms. It is your responsibility to check this page periodically for changes. These terms apply to all users regardless of the device or method used to access the platform.

Eligibility and Account Registration

To register and use the vipph platform, you must meet the following requirements:

• You must be at least 21 years of age, in accordance with Philippine law governing online gaming participation.
• You must be physically located in the Philippines at the time of registration and during use of the platform.
• You must provide accurate, complete, and up-to-date personal information during registration.
• You must not already hold an active vipph account. Only one account per person is permitted.
• You must not be a person who has been excluded from online gaming platforms or who is subject to any legal restriction on participation.

vipph reserves the right to verify your identity at any time and to suspend or close accounts where eligibility requirements are not met. Providing false information during registration is a serious breach of these terms and may result in permanent account closure and forfeiture of any balance.

Account Security and Responsibility

You are solely responsible for maintaining the confidentiality of your vipph account login credentials, including your username and password. You must not share your account details with any other person, and you must not allow anyone else to access or use your account on your behalf. If you suspect that your account has been accessed without your authorisation, you must notify vipph support immediately. vipph will not be liable for any losses resulting from unauthorised access to your account where you have failed to keep your credentials secure. You are advised to use a strong, unique password and to log out of your account after each session, particularly when using a shared or public device.

Deposits, Withdrawals, and Transactions

All financial transactions on the vipph platform are conducted in Philippine Pesos (PHP). Deposits must be made using the payment methods available on the platform at the time of the transaction. vipph does not accept deposits from third-party accounts — all funds deposited must come from a payment method registered in your own name. Withdrawal requests are subject to identity verification and may require you to provide supporting documentation before funds are released. vipph reserves the right to apply processing times to withdrawal requests in accordance with the payment method selected. Any attempt to reverse, dispute, or charge back a deposit after it has been credited to your account is a breach of these terms and may result in account suspension.

Betting Rules and Game Conduct

All bets placed on the vipph platform are subject to the specific rules applicable to the relevant game or betting market. Once a bet has been confirmed and accepted by the platform, it cannot be cancelled or amended by the player. vipph reserves the right to void any bet that has been placed in error, that involves a technical fault, or that has been placed in breach of these terms. In the event of a dispute regarding the outcome of a game or bet, the decision of vipph shall be final. Players are expected to conduct themselves in a fair and honest manner at all times, and any attempt to exploit technical errors, use automated betting tools, or manipulate game outcomes will result in immediate account suspension and forfeiture of winnings.

Prohibited Activities

The following activities are strictly prohibited on the vipph platform and will result in account suspension, permanent closure, and potential legal action:

• Creating multiple accounts or registering on behalf of another person.
• Using the platform for any form of money laundering, fraud, or other illegal financial activity.
• Attempting to hack, reverse-engineer, or otherwise interfere with the platform's software or systems.
• Using automated scripts, bots, or any software designed to gain an unfair advantage in games or betting markets.
• Providing false identity information or impersonating another person during registration or verification.
• Colluding with other players to manipulate game outcomes or betting results.

vipph actively monitors platform activity for signs of prohibited conduct and cooperates with relevant Philippine authorities where required by law.

Responsible Gaming

vipph is committed to promoting responsible gaming among all players in the Philippines. The platform provides tools and resources to help players manage their gaming activity and stay in control of their spending. Players who feel that their gaming behaviour is becoming problematic are encouraged to visit the Responsible Gaming page for guidance and support options. vipph reserves the right to impose account restrictions, cooling-off periods, or permanent self-exclusion at the request of a player or where the platform identifies signs of problem gaming. Players under the age of 21 are strictly prohibited from using the platform, and vipph takes all reasonable steps to prevent underage access.

Limitation of Liability

vipph provides the platform on an "as available" basis and does not guarantee uninterrupted access at all times. The platform may be temporarily unavailable due to scheduled maintenance, technical issues, or circumstances beyond vipph's control. vipph shall not be liable for any loss of winnings, data, or opportunity arising from platform downtime or technical faults that are outside its reasonable control. To the maximum extent permitted by applicable Philippine law, vipph's total liability to any player in connection with their use of the platform shall not exceed the total amount deposited by that player in the 30 days preceding the event giving rise to the claim. Nothing in these terms limits liability for fraud, gross negligence, or any other matter that cannot be excluded by law.

Intellectual Property

All content on the vipph platform — including but not limited to text, graphics, logos, game interfaces, software, and design elements — is the property of vipph or its licensors and is protected by applicable intellectual property laws. You may not copy, reproduce, distribute, or create derivative works from any content on the platform without the prior written consent of vipph. The vipph name, logo, and associated branding are trademarks of the platform and may not be used without authorisation. Any unauthorised use of vipph's intellectual property may result in legal action. Players are granted a limited, non-exclusive, non-transferable licence to access and use the platform solely for personal entertainment purposes in accordance with these terms.

Governing Law and Disputes

These Terms and Conditions are governed by and construed in accordance with the laws of the Philippines. Any dispute arising out of or in connection with your use of the vipph platform shall first be referred to vipph's customer support team for resolution. If a dispute cannot be resolved through the support process, it shall be subject to the exclusive jurisdiction of the competent courts of the Philippines. Players are encouraged to review the FAQ page for answers to common questions before raising a formal dispute. vipph aims to resolve all player concerns promptly and fairly, and values the trust of every Filipino player who uses the platform.

Contact and Support

If you have any questions about these Terms and Conditions or need clarification on any of the rules set out above, you can reach the vipph support team at [email protected]. Support is available 24 hours a day, 7 days a week, to assist players in the Philippines with any account, payment, or platform-related queries. You can also visit the FAQ page for quick answers to the most common questions. For matters relating to privacy and data handling, please refer to the Privacy Policy page. For information on responsible gaming tools and resources, visit the Responsible Gaming page.